Welcome to 32Red Casino

Founded in Gibraltar in 2002, we’re the official 32Red Casino site for UK players, regulated by the UK Gambling Commission and operated by 32Red Ltd (Kindred Group plc). We’ve grown into a household name with award-winning customer care and a library of 1,200+ real-money games, built for safe, responsible play across the United Kingdom.

Quick facts

UKGC licence No. 000-039739-R-319409-001; welcome bonus 150% up to £150 on first deposit (min £10); top providers Microgaming, NetEnt, Evolution; e-wallet withdrawals in 0–24 hours with fast PayPal; 128-bit SSL encryption; 24/7 live chat; eCOGRA independent RTP reports; multiple Best Casino titles from eCOGRA and CasinoMeister.

Why Choose 32Red

Our credentials

Live since 2002, we’re now part of Kindred Group plc and deliver a UK-centred gaming experience under UKGC licence 39430. We partner with Microgaming, NetEnt, Pragmatic Play and Evolution. All games are independently audited by eCOGRA, with average RTPs above 96%. Our multilingual team supports you via live chat, email and freephone 0808 180 3232, 24/7, with typical replies in around 60 seconds.

Awards

  • Casinomeister “Best Casino” – 11 times (2003–2019)
  • EGR “Casino of the Decade” – 2010
  • WhichBingo “Best Customer Service” – 2021
  • Average payout ratio publicly reported at 97%

Safer play

We promote safer play with deposit limits, 60-minute reality checks, 24-hour time-outs, six-month self-exclusion and full GAMSTOP integration to keep you in control.

Our Licensing and Regulation

UK and Gibraltar licences

We operate under licence no. 39430 issued to 32Red Ltd by the UK Gambling Commission for remote casino and betting services, meeting the Commission’s fairness and player-protection standards. We are also authorised by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under Remote Gaming Licences RGL 059 and RGL 060.

Player protection and oversight

  • Independently tested, eCOGRA-certified RNGs ensure unpredictable outcomes.
  • Customer balances are ring-fenced in dedicated trust accounts with leading UK banks (UKGC medium-protection level).
  • We submit monthly regulatory returns and undergo annual financial and game-integrity audits.
  • Self-exclusion is available via GAMSTOP, and disputes are handled by IBAS as our approved ADR.

You can verify our full licence record, current status, and any regulatory actions on the UK Gambling Commission’s public register.

Top Slot Games and Providers

Microgaming at the core

Our official casino website’s slot lobby is powered by Microgaming, a pioneer since 1994 and winner of multiple EGR awards. With 400+ HTML5 titles, all independently certified by eCOGRA and offering an average RTP above 96%, we deliver trusted variety for UK players.

More leading studios

  • Pragmatic Play – Big Bass Bonanza
  • NetEnt – Starburst
  • Red Tiger – Gonzo’s Quest Megaways
  • Blueprint – Fishin’ Frenzy
  • Big Time Gaming – Bonanza

Player favourites

Player favourites include Immortal Romance (96.86% RTP), Thunderstruck II (96.65%), and the record‑breaking Mega Moolah network, whose jackpots have surpassed £18 million.

Themes and volatility

We cover mythology, adventure, and classic fruit themes, with volatility from low to very high to suit casual play and high‑rollers alike.

Bonuses and Promotions

Welcome bonus

We give new UK members a 150% match bonus up to £150 on a first deposit of £10 or more with code 32WELCOME. The bonus is credited instantly and carries a 50x wagering requirement on eligible slots within seven days; table games contribute 10%.

Ongoing offers

  • Red Rewards Reload: weekly £10 reload when you deposit £20+
  • Game of the Day: cash drops and boosted comp points on selected titles
  • Weekend Live-Casino Cashback: 25% back on net losses (max £100)
  • Daily Tournaments: slot leaderboards with prize pools up to £5,000
  • Red Ruby Rewards: earn comp points and convert them to cash with no wagering

Free spins

We run regular bundles of 10–50 spins at £0.20 each. Recent offers included 25 spins on Immortal Romance II for depositors and 10 no-deposit spins on 9 Masks of Fire for verified accounts.

Registration Process

Setting up a 32Red account is quick and fully compliant with UK Gambling Commission rules.

  1. Select Join Now on our homepage.
  2. Enter your full name, date of birth (18+), email, UK residential address, and a mobile number for two-factor security.
  3. Create a unique username and a password with at least eight characters, one number, and one uppercase letter.
  4. Upload a valid photo ID (passport or driving licence) and a recent utility bill or bank statement to complete KYC. We normally approve this within 15 minutes.
  5. Activate your account via the confirmation link we email.

After approval

Once verified, you can deposit from £10 using Visa, Mastercard, PayPal, or Trustly and access the full lobby instantly. During sign-up you can set deposit limits, enable reality checks, or choose self-exclusion to support responsible play.

Login Guide

Secure access

Logging in to 32Red takes seconds and follows the latest UKGC strong-authentication requirements. We recommend using the official domains 32red.com or 32red.co.uk. The address bar should show the green padlock confirming 128-bit SSL encryption.

How to log in

  • Select Log In at the top-right of the homepage.
  • Enter your registered e-mail or username and your case-sensitive password.
  • If you’ve activated Two-Step Verification in My Account > Security Tools, enter the one-time SMS or authenticator code.
  • Press Submit to access your account dashboard.

Password help

Choose Forgotten Password under the login box and a reset e-mail should arrive within a few minutes. The link expires after 60 minutes and can be used once.

After sign-in

View your cash balance, pending bonuses and game history, and adjust responsible-gaming limits before you play. Avoid Remember Me on shared devices.

Local Payment Methods

We support fast, fee-free banking that complies with UKGC rules — credit cards are prohibited.

Methods at a glance

  • Visa & Mastercard Debit – Minimum £10; deposits are instant, withdrawals reach your bank in 2–5 working days.
  • PayPal – Minimum £10; deposits clear immediately, cash-outs are usually processed within 24 hours and often received the same day.
  • Apple Pay – iOS-friendly, deposit-only, minimum £10; funds appear in seconds. Withdraw via your linked debit card.
  • Paysafecard – Prepaid vouchers from £10; deposit-only, no personal banking details required, ideal for budgeting.
  • Bank Transfer – Best for larger wins; deposits clear in 1–3 days, withdrawals take 3–5 days depending on your bank.

Fees and security

We charge no internal fees, though your bank or provider may apply standard charges. All transactions are protected by 256-bit SSL encryption to safeguard your financial data.

Customer Support

We’re here around the clock. We run a fully staffed help desk 24/7 for UK members.

How to reach us

  • Live Chat – available all day, every day; average first reply under 60 seconds.
  • Email – [email protected]; we aim to answer within 24 hours.
  • Freephone (UK) – 0808 180 3232, 12:00–20:00 UK time.
  • International – +350 200 59759 (same hours as above).
  • Help Centre – searchable FAQ at helpcentre.32red.com.

What we help with

Our multilingual agents understand UKGC requirements, KYC, and Safer Gambling tools such as self-exclusion and reality checks. They’re also trained on local payment options including PayPal, Apple Pay, and debit cards, so we can resolve bonus, withdrawal, or technical issues quickly.

Our Game Selection

Table games

We offer more than 60 RNG tables powered by Microgaming.

  • Roulette: European, American, French, Multi-Wheel and Real Auto Roulette.
  • Blackjack: Classic, Atlantic City, Vegas Strip and High Streak Gold Series with limits from £1 to £5,000.
  • Baccarat: Standard and No-Commission.
  • Poker: Casino Hold’em, 3 Card Poker, Red Dog and Caribbean Stud.

Live dealer games

Streaming in HD from Evolution studios, our live lobby runs 24/7.

  • Tables: Lightning Roulette, Infinite Blackjack, Speed Baccarat and Live Craps.
  • Game shows: Crazy Time, Dream Catcher, Monopoly Live.
  • Interactive features include in-table chat, side bets and statistics.

Other options

We also host 20+ video poker titles such as Jacks or Better, Deuces Wild and All Aces, plus instant-win scratch cards, keno and virtual sports. RTPs range from 94% to 99.54% on leading games, so most players will find a suitable option.

Mobile Gaming Experience

Play in your browser

Our award-winning mobile platform gives UK players instant access to 750+ games, from progressive jackpots to live roulette and sports betting. The HTML5 site loads automatically in Safari, Chrome or Samsung Internet with no download, and supports landscape and portrait play at 60 fps.

Download our apps

Prefer a one-tap shortcut? We offer free native apps:

  • iOS: 32Red Casino (v22.01) on the UK App Store, 95 MB, requires iOS 11.0+, Touch ID/Face ID login and Apple Pay deposits.
  • Android: 32Red Casino UK on Google Play, 48 MB, compatible with Android 8.0+, supports fingerprint unlock and Google Pay.

Both apps mirror the desktop lobby, include an in-app cashier and real-time push promo alerts, and support seamless session hand-off. Start on your laptop and resume the same blackjack hand on your phone. All wins, loyalty points and bonus funds stay perfectly synchronised.

Security Measures

Encryption and infrastructure

We secure personal and financial data with 256-bit SSL/TLS encryption issued by DigiCert, the same grade used by leading UK banks. Our Gibraltar-hosted data centres are protected by firewalls and real-time intrusion detection monitored 24/7.

Compliance and account controls

We operate under PCI-DSS Level 1 for card processing and comply with UK GDPR and the Data Protection Act 2018. Strong passwords are required at sign-up, and optional two-step verification can be enabled from the cashier.

  • Real-time fraud screening powered by Iovation
  • Independent RNG and payout audits by eCOGRA each month
  • 3-D Secure (Visa Secure and Mastercard SecureCode) on every card transaction
  • Withdrawals returned exclusively to the original verified payment method

These layers keep play private and help protect your funds at all times

Withdrawal Process

How to withdraw

We keep payouts quick and transparent. Log in, open Cashier, select Withdraw, choose a payment method, and enter at least £10. We normally approve requests within 24 hours, often sooner for VIPs.

Times and limits

Payment method Payout time after approval Daily limit
Visa / Mastercard Debit 1–5 working days Up to £120,000
PayPal 2–12 hours Up to £10,000
Skrill / Neteller 2–12 hours Up to £10,000
Bank Transfer (UK Faster Payments) 1–3 working days Up to £120,000

Verification and fees

KYC may be requested once per account and requires a valid photo ID, a recent utility bill or bank statement, and for card users a card copy showing only the last four digits. We never charge withdrawal fees, but your bank or e-wallet might. Where possible, we return funds to the original deposit method in line with UKGC anti-money-laundering rules.